ShipStation Reviews - Pros & Cons, Ratings & more (2024)

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ShipStation Reviews - Pros & Cons, Ratings & more (1)

ShipStation

The Shipping Software with the Most 5-Star Reviews

(60)

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Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10

Reviews by rating

5

672

4

166

3

23

2

16

1

21

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Fishbowl

Pros and cons

Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.

HW

Henry W.

ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.

ShipStation Reviews - Pros & Cons, Ratings & more (5)

Akande D.

I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.

TH

Tammy H.

Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.

BB

Benjamin B.

Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.

AK

Assad K.

I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

DS

David S.

Filter reviews by

Overall rating

5

672

Company size

myself only(70)

Industry

Retail(88)

Time used

Free Trial(31)

898 reviews

Recommended

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US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

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Spain

ShipStation Reviews - Pros & Cons, Ratings & more (6)

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ShipStation Reviews - Pros & Cons, Ratings & more (2024)

FAQs

What are the disadvantages of ShipStation? ›

* Customer support is comparatively limited while setting up and running the software. * There could be a slight learning curve for it takes some time to learn how to automate orders and manage inventory.

How reliable is ShipStation? ›

Excellent Platform for Multi-Carrier Shipments

My overall experience with ShipStation has been a seamless one, with a very simple setup at the beginning of the process with a easy to follow and easy to use platform to follow up until today.

Is ShipStation worth it for small business? ›

ShipStation is a highly flexible and capable shipping service built for busy businesses that need a reliable solution to fulfill customer orders. Its custom branding, deep integration list, and powerful features make it a standout choice.

What is the advantage of using ShipStation? ›

Automated Tracking Updates

ShipStation automatically updates your customers and the selling channels when an order has been shipped. This cuts down on copy/pasting and helps avoid delays or duplicate shipments wherever you sell products.

What are the risks of sea shipping? ›

But, we can confess that marine shipment is not always blessed with shipping practicality. In the eyes of mother nature, at least! Weather, technical failure, and human error all come to mind! If you don't prepare for these potential accidents, you're preparing for disaster when it eventually strikes.

Is ShipStation cheaper than the post office? ›

Our rates are far lower than you would receive at the post office directly. But ShipStation doesn't just offer cheap shipping rates, we also offer efficiency and shipping automation tools that save you hours each day on shipping.

What carrier does ShipStation use? ›

ShipStation Carrier Services allows you to schedule pickups for UPS, USPS, and DHL Express.

What company owns ShipStation? ›

ShipStation is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Which is the most reliable shipping company? ›

Out of the three major carriers, USPS is typically the cheapest option. After that, UPS comes in at a close second, and FedEx ranks as the most expensive (yet arguably most reliable) carrier. Since it offers the best mix of affordability and service, USPS is the most popular small ecommerce shipping solution.

Does ShipStation charge monthly? ›

Your charge will depend on which carrier or postage provider you use. You'll either be charged when you create the label in ShipStation , or you'll be sent an invoice you must pay each month. You'll be charged on label creation when you create labels using ShipStation carriers.

What is the best shipping company for small business? ›

If your a small business owner do your research, you'll find gold. Select a carrier based on your specific needs: USPS for cost-effective small items, FedEx/UPS for valuable or time-sensitive shipments, and DHL for international orders.

Which is better, Shopify or ShipStation? ›

Both Shopify Shipping and ShipStation offer order-importing features and automation rules. However, ShipStation's automation is more limited and relies on integrations with other tools.

Does ShipStation save you money? ›

ShipStation provides the lowest USPS rates in the industry! Save up to 84% off USPS retail rates and 15% off Priority Mail commercial rates when using USPS from ShipStation. Cubic rates are available by default for qualified shipments.

Is ShipStation secure? ›

ShipStation obtained certification within the EU-US Privacy Shield Framework, a precursor to GDPR compliance that covers the lawful transfer of data outside the EU. This certification means ShipStation has been compliant with many aspects of the GDPR from before the date it went into effect.

Do you save money with ShipStation? ›

ShipStation provides the lowest USPS rates in the industry! Save up to 84% off USPS retail rates and 15% off Priority Mail commercial rates when using USPS from ShipStation. Cubic rates are available by default for qualified shipments.

Does ShipStation charge per label? ›

All shipments you create with your own carrier accounts or fulfillment providers incur a per-shipment fee. The fee varies depending on which plan your account is on at the time of shipment.

Do you have to pay to use ShipStation? ›

There are no subscription fees to use ShipStation through your PayPal account. You only pay for the cost of the shipping labels.

What is the disadvantage of sea delivery? ›

shipping by sea can be slower than other transport modes and bad weather can add further delays. routes and timetables are usually inflexible. tracking your goods' progress is difficult. you have to pay port duties and taxes.

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