Marriott Bonvoy Customer Service and Online Help (2024)

Marriott Bonvoy Customer Service and Online Help (2024)

FAQs

Marriott Bonvoy Customer Service and Online Help? ›

Marriott Bonvoy is the Marriott hotel company's loyalty program, allowing you to earn and redeem points for stays at Bonvoy brands including The Ritz-Carlton, St. Regis, JW Marriott, Sheraton, Westin and Renaissance Hotels.

How do I speak to someone at Marriott Bonvoy? ›

Call Us
  1. United States & Canada. +1-800-627-7468.
  2. International. Some phone service providers do not support international toll-free numbers. ...
  3. Australia. 1-800-450-010.
  4. Bangladesh, Brunei, Cambodia, Fiji French Polynesia, Maldives, Nepal, New Caledonia, Pakistan, Vanuatu. +65-6836 7688.
  5. China. ...
  6. Hong Kong, China. ...
  7. India. ...
  8. Indonesia.

Is there a difference between Marriott and Marriott Bonvoy? ›

Marriott Bonvoy is the Marriott hotel company's loyalty program, allowing you to earn and redeem points for stays at Bonvoy brands including The Ritz-Carlton, St. Regis, JW Marriott, Sheraton, Westin and Renaissance Hotels.

Does Marriott Bonvoy have an email? ›

To send us a Compliment or Concern regarding an Associate (not located within a Hotel), please email us at Bonvoy.Program@marriott.com.

Does Marriott have a chat feature? ›

Beyond booking a stay, the Marriott Bonvoy App gives you access to our suite of Mobile Guest Services—Mobile Check-In, Mobile Key, Mobile Chat and Requests, and Mobile Dining—all from the palm of your hand, throughout your entire trip.

Does Marriott respond to complaints? ›

After sending you an acknowledgment, we aim to investigate your complaint and give you a full response within 21 days but if your complaint is more complex we may require more time, and will let you know when you will receive a full response.

What is the number for 1 800 831 4004? ›

To inquire about booking meetings or event space, Marriott's contact number is 800-831-4004.

How much are 100k Marriott points worth? ›

How Much Marriott Bonvoy Points Are Worth
CategoryValue
Average Value of 100,000 Points$830
Minimum Value of 1 Point0.3 cents
Maximum Value of 1 Point2.47 cents
Value of 1 Point Toward Travel0.83 cents
Jun 8, 2023

Can a husband and wife share a Marriott Bonvoy account? ›

Do you need to change your Name on your Marriott Bonvoy® Membership Account? Please remember Marriott Bonvoy® Membership Accounts cannot be shared (between two individuals or family members).

Why is Marriott now called Bonvoy? ›

” Bonvoy, which Timpone confirmed “comes from 'bon voyage,'” was carefully selected by Marriott, which even investigated how the name would be pronounced in different languages, including Chinese.

Do Marriott points expire? ›

Yes, Marriott Bonvoy points do expire, but it's fairly easy to keep them active. Points will expire after a member is inactive for 24 consecutive months. To remain active and to start the 24-month clock over, you only need to earn or redeem Marriott points.

How many bonvoy points for a free night? ›

Marriott Points Needed for a Free Night
Minimum4,500
Average52,250
Maximum100,000
Jul 23, 2024

Is email marriot.com legit? ›

Email-marriott.com is also suspicious to humans; many phishing domains have a format similar to this. Add to this the propensity of people to misspell Marriott (is it two r's or two t's — oh, it's both) and you have a mess on your hands. Thankfully, some security experts registered the typos.

How do I contact Marriott Bonvoy customer service? ›

Contact Us
  1. Marriott Bonvoy Customer Service. +1 (800) 627-7468. Marriott Bonvoy Loyalty Points. +1 (801) 468-4000.
  2. Marriott Hotel Reservations. +1 (888) 236-2427. Marriott Bonvoy Moments. lss.moments@marriott-service.com.
  3. Marriott Bonvoy Tours & Activities. +1 (786) 321-7264. marriott-activities@travelcurious.com.

Does Marriott still offer free breakfast? ›

Residence Inn by Marriott, SpringHill Suites by Marriott, Fairfield by Marriott, and TownePlace Suites by Marriott locations all have free breakfast with a standard reservation. At most other Marriott properties, breakfast is typically included if you have Platinum status or higher in the Marriott Bonvoy program.

Can two people use the same Marriott account? ›

Can I enroll in the Marriott Bonvoy® Program for my Spouse and Myself? Marriott Bonvoy® Membership is for individuals only, but you can transfer Points between Accounts.

What is the phone number for Marriott reservations in the USA? ›

What is the phone number for Marriott Bonvoy credit card? ›

Chase (Marriott Bonvoy® Credit Cards): 1 (302) 594-8200. JPMorgan (The Ritz-Carlton Credit Card): 1 (614) 776-7050.

Does booking.com have a 24 hour customer service phone number? ›

We're available 24 hours a day. Contact our agents about your booking, and we'll reply as soon as possible. For anything urgent, you can call us 24/7 on a local or international phone number.

What is the phone number for Marriott MGS help desk? ›

In order to use this sign in method, you must be using a valid Security Key that is associated with your Enterprise ID (EID) account. For assistance with this error, please contact the Marriott Systems Support Center at +1 (240) 632-6000.

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