Quick Start Guide: Citi Credit Card (2024)

To begin as a new customer, you need:

• A User ID and Internet Password (IPIN) to access your card online.
• A 4 digit Card PIN for purchases/online transactions.


• If you are an existing Citi relationship holder, with an existing User ID and IPIN, you can continue using the same.
• In case you have forgotten your User ID or IPIN and wish to reset your login details, you can do so by clicking here.
• To generate a new User ID/IPIN/Card PIN, click here and follow the steps below. (This is also applicable for existing bank customers with a new Citi credit card).

1. Fill the product information and click on ‘Proceed’
2. Authenticate with OTP sent to your registered mobile number
3. Select User ID and Internet Password (IPIN) of your choice
4. Set up your Card PIN