When looking at the retail industry over the past decade, it is clear that eCommerce has revolutionized the way companies and consumers interact. The need for eCommerce integration with an ERP system is usually overlooked because of the cost or anticipated business disruption. However, not integrating means losing out on the enormous benefits like reduced operational costs, more shipping choices, better customer experiences, increased control and greater insight.
What do we mean by eCommerce platform? An eCommerce platform is a software application that allows online businesses to manage their website, marketing, sales, and operations. Think of channels such as Shopify, Magento, BigCommerce, Squarespace and more. When you integrate your eCommerce platform with an ERP solution, data can be passed through both systems automatically, which enables your business to function more effectively as a unit. While a webstore can certainly operate without connections to an ERP, there are many tedious tasks that can be eliminated with integration. Below, we take a look at 5 of the (many) benefits an integration can bring you.
With an ERP eCommerce integration, customers can be kept in the loop during the entire sales process. Customers can be contacted with updates and get access to real-time data. With up-to-date product and shipping information, you reduce potential frustrations and help build long-lasting relationships with your customers.
Buyers can choose their own shipping strategies based on costs, delivery times, specific handling and more. Integration also means complex split shipping to multiple global addresses and using different shipping and transportation methods are made easy.
3. Reduced operational costs
When you integrate your eCommerce platform with an ERP solution, you are able to automate many manual processes to reduce human errors. Sales orders can be transferred directly from your eCommerce platform to your ERP system. You can reduce unnecessary costs with access to real-time data regarding inventory management.
4. Greater Control and Insight
With a tight ERP eCommerce integration, you can automatically generate financial reports for your business. Get insight into what products are doing well, and which ones need improvement, so you can quickly adapt your strategy. Fast synchronization and the ability to access information on any device means you can make strong decisions quickly, with accurate data.
5. Increased Trust and Credibility
Reliability and trust are key for retaining customers. When customers are promised one thing and receive something else, your reputation suffers. When customers have visibility into all steps of the buying process, and are given accurate information, they are much more likely to purchase from you again. More self-reliant customers means your team has more time to explore new areas of growth.
There are many benefits of ERP e-commerce integration with your online store. To get the most from it, be sure to select a partner who is an expert on your business and who will take the time to consider your specific needs.
The Answer Company are experts in ERP ecommerce integration. We specialize in Shopify integrations for Sage X3 and Acumatica as well as CommerceBuild for Sage X3. We take the time in understanding your individual business needs and work with you to develop the best solution. If you think ERP integration is for you,Contact usso we can chat about the process.
An integrated ERP for an eCommerce system is like a well-oiled machine, ensuring all parts of your eCommerce business work harmoniously. By connecting critical aspects such as online order fulfilment, inventory management, shipping, payments, and returns, it eradicates inefficiencies.
With ERP and CRM integration, you can boost productivity, streamline processes, and drive profits. These systems have become a must-have for businesses. Still, most organizations purchase and use them independently. But businesses have realized that ERP and CRM software offers more when unified.
An ERP software system allows for better performance and project management that helps plan, budget, predict and accurately report on an organization's financial health and processes. ERP systems have become essential for businesses small, medium, and large across many industries.
Keeping a record of customers' data is one in every of the important capabilities of any enterprise. An ERP system helps to store data of consumers and their orders. It automates repetitive capabilities to enhance buyer expertise.
An ERP eCommerce integration connects an organization's frontend eCommerce site with its backend ERP system. This syncs data on products, orders, customers, and more across the two platforms. Automatic data synchronization boosts productivity and maximizes revenue.
By integrating supply chain data and processes, ERP systems facilitate better planning, streamlined production schedules and more accurate estimates of delivery dates. These gains help businesses ensure that they can reliably fulfill their promises to customers.
Reduced risk: ERP assists companies with day-to-day operations by eliminating the potential for data duplications and inaccuracies and generally maximizing efficiency. Improved efficiency: ERP automates business processes across departments to avoid costly, unnecessary repetitions.
The overall function of ERP is to support management in their daily tasks, speed up processes, and improve the organization of all parts of the business. By closely analyzing all the small parts that make up your business, ineffective business processes can be identified and individually optimized.
Training Phase – Although it can be costly the training phase is essential. During this phase, users are provided with comprehensive training as they learn how to use the ERP system's many features. This is when users learn how the new enterprise software will be integrated into their daily tasks and process flows.
Introduction: My name is Arielle Torp, I am a comfortable, kind, zealous, lovely, jolly, colorful, adventurous person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
